We own and operate our own call center in the Midwest and work closely with a small network of compliant, established domestic centers to complement our campaigns. Our EDMC and TCPA compliant data produces enrollment levels that are unmatched by others in the space. We offer complete transparency regarding our data paths and encourage our clients to listen to our recordings. We use Call Criteria, the leader in education-based quality assurance, to monitor our agents daily and ensure the highest level of script adherence and performance.
Setting your brand apart from others, we deliver prospects from solid, content-driven web campaigns through a combination of paid search, organic traffic, email and mobile campaigns. Our proprietary blend of online resources coupled with your strict adherence to brand requirements produces eager and motivated prospects seeking academic and career-based programs. Whether it is for an online school or a local or regional institution with specific geographical limitations, we exceed client expectations with performance-based pricing solutions.
Our experienced education guides conduct outbound dialing campaigns to older prospects requiring follow-up on their original inquiries. Understanding your institution’s brand and value proposition, our call center agents reconnect with adults and get them re-energized to resume a conversation about pursuing an advanced degree. Customized scripting, appointment setting, inquiry verification and warm transfers are among the features clients can choose from as part of our remarketing efforts.